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Salesforce

Salesforce

Salesforce is the world’s leading provider of CRM solutions. The cloud-based platform connects sales, service, marketing, and commerce to help companies deliver personalized, efficient, and scalable customer experiences. With innovative features, AI-driven workflows, and high flexibility, Salesforce drives sustainable growth and digital transformation.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

AI Cloud

About the company

With its Customer 360 platform, Salesforce provides a complete view of customer data and enables businesses to manage every touchpoint along the customer journey. The integration of artificial intelligence (Salesforce Einstein), automation, and real-time data unlocks a new level of personalized engagement. Industry-specific solutions, flexible customization, and a vast ecosystem of apps and partners ensure that Salesforce creates value across all business sectors – from SMBs to global enterprises.

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tour Connectivity

Digital Heartbeat Tour 2
11:15-11:50
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Guided Tour Connectivity

Digital Heartbeat Tour 2
13:15-13:50
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Masterclass AI

Vom Termin zum Deal: Wie die Telekom mit Salesforce X den datengetriebenen Vertrieb revolutioniert
15:00-15:30
Raum E
German
Basic

Instead of being able to focus on what really matters, sales representatives waste a significant portion of their time on CRM documentation and processing small orders and requests. In this masterclass, we’ll show you how Telekom’s Salesforce X Initiative is transforming day-to-day sales operations through radical automation and the deep integration of connectivity and CRM.