Stephen Hofmann
Produktmanager | Mitel
In his presentation "Increasing customer loyalty with Conversational AI", Stephen Hofmann, Product Manager for AI-supported communication systems at Mitel, will show how AI-supported UC and contact center solutions inspire customers, relieve employees of routine tasks and reduce costs at the same time. Practical, innovative and with real added value - a must for anyone who wants to rethink customer communication.
Focus Topics
The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:
Artificial intelligence
Digital Workplace