Mohit Kumar
Head of Customer Success & Renewals | Deutsche Telekom
Mohit Kumar heads the Customer Success and Renewals division at Deutsche Telekom and is responsible for the strategic development of the CSM model for Enterprise Agreement customers. He brings a deep understanding of both the operational and strategic aspects of customer support in large enterprises and stays closely attuned to the realities of his customers’ day-to-day operations—with the goal of turning every Enterprise Agreement into a lasting success story.
Focus Topics
The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:
Security
Cloud
AI
UCC
IoT
Connectivity