Deutsche Telekom AG

Ralf Maier

Solution Engineer | Deutsche Telekom AG

Ralf Maier works in the Customer Engineering department at Deutsche Telekom AG's Group Technology. He has been inspiring people in various areas and positions since the last millennium with his expertise in the areas of networks, contact center solutions & UC & AI. In other words, an experienced Telekom veteran. He will explain the complex topics in the area of Magenta Business API in an understandable and practical way and present the real added value for companies.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Connectivity

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Masterclass Connectivity

Vertrauen schafft Wirkung: Die fehlenden Bausteine für Ihre IT-Roadmap 2026

13:30-14:00
Raum D
German
Basic

AI dialogs only work with trust and smooth processes. The Magenta Business API team of experts show additions for your IT roadmap 2026: RCS Business Messaging as a verified sales and service channel without an app hurdle, automated customer legitimization in the background and plug-and-play integration into existing systems (e.g. Salesforce, Cognigy). For secure processes and fewer hurdles along the customer journey.