ITVT

ITVT

At Digital X Ost, ITVT will show how companies are developing digital business processes holistically - from ERP and customer engagement to AI-supported automation. Practical use cases along the value chain - lead-to-cash, material and production processes, service, finance, analysis and planning - show how networked data and modern platforms accelerate decision-making. An AI maturity model outlines the path to data-driven, autonomous processes.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

AI

About the company

At Digital X Ost, ITVT will provide insights into how companies can orchestrate their digital business processes holistically - from ERP and customer engagement to AI-supported automation. Practical use cases along the value chain will demonstrate structured lead-to-cash processes, integrated material and production processes, service and financial processes as well as intelligent analysis and planning functions. The focus is on how modern platform architectures, end-to-end data networking and AI enable well-founded decisions and accelerate processes. A clearly defined AI maturity model shows how companies can gradually move from initial digitalization initiatives to data-driven and autonomous processes in the future.

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tour Security

Digital Heartbeat Tour 5

12:00-12:35
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Masterclass AI

Schluss mit ERP- und CRM-Altlasten: Mit Microsoft Dynamics 365 und KI-Agenten zurück in den Standard

13:30-14:00
Raum G
German
Basic

Many companies are investing in AI – yet there is often a gap between the hype and measurable business impact. In this masterclass, we demonstrate how AI can be implemented in Microsoft Dynamics 365 in a structured, cost-effective and standards-compliant manner. We dispel common AI myths, set realistic expectations and highlight specific application potentials within CRM and ERP processes. Using the ITVT maturity models, participants will gain an understanding of which AI use cases make sense at which stage of a company’s development. We will demonstrate the practical use of AI agents in Dynamics 365 – including business value, ROI analysis and a pragmatic roadmap for successful implementation within the organisation.

Guided Tour Security

Digital Heartbeat Tour 5

14:00-14:35
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.