Inway Systems

Inway Systems

We are your partner for the introduction and optimization of modern ERP systems with Microsoft Dynamics 365 - from Business Central to Finance & Supply Chain Management. We know both solutions inside out. Dynamics 365 is complemented by our smart add-ons, such as the specially developed DMS connectors for Shareflex, DocuWare and ELO - for seamless integration and even greater efficiency in your processes.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

Cloud

About the company

Inway Systems – people with a passion for software, processes, and real solutions.
For over 20 years, we have been supporting medium-sized companies on their journey into the digital future – with ERP and CRM systems based on Microsoft Dynamics 365. What sets us apart? Personalized consulting, a keen sense for business challenges, and an understanding of what really helps our customers move forward.
At our locations in Neu-Ulm, Cologne, Berlin, Chemnitz, Hamburg, and Kiel, we are close to our customers and their projects.
With a strong team of over 100 bright minds and smart in-house developments, we simplify complex processes – so our customers can focus on what matters: their business.

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tour Digital Workplace

Digital Heartbeat Tour 5

12:00-12:35
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Masterclass Artificial intelligence

Hands-on KI im Kundenservice: Was heute wirklich möglich ist - mit Use Cases und Live-Demo

14:30-15:00
Raum A
German
Basic

We show what AI can already do in customer service today: In a live demo with Dynamics 365 Customer Service/Contact Center, we present different ways AI supports everyday service operations - from intelligent assistant functions to automated workflows, using Copilot for Service, Copilot Studio and the new AI Agents. We will take you through typical customer service scenarios, demonstrating which tasks AI can take over and what companies should keep in mind when implementing these solutions.