Objektkultur

Objektkultur

CRM, customer portals, marketing automation or customer service - we are experts in the digitalization of customer processes - from initial contact to sales and service.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

Artificial intelligence Cloud Security

About the company

We are Objektkultur, a software consultancy with around 200 employees based in Karlsruhe. 

Our goal is to help our clients increase revenue, reduce operational costs, and enhance user satisfaction through the optimization and digitalization of customer centric processes. Our customers are champions of the digital future who have recognized the importance of automation and Al-driven workflows as the foundation for ongoing efficiency gains. To support these transformations, we leverage Microsoft technologies - whether through integrated standard solutions or custom-developed applications tailored to complex requirements.

 We deliver genuine value by fostering a company culture built on collaboration and empowerment. Our clients don't just rely on our expertise - they make it their own.


Your sources of inspiration

The minds that provide you with fresh ideas and new perspectives.

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tour Digital Workplace

Digital Heartbeat Tour 5

12:00-12:35
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Masterclass Artificial intelligence

Hands-on KI im Kundenservice: Was heute wirklich möglich ist - mit Use Cases und Live-Demo

14:30-15:00
Raum A
German
Basic

We show what AI can already do in customer service today: In a live demo with Dynamics 365 Customer Service/Contact Center, we present different ways AI supports everyday service operations - from intelligent assistant functions to automated workflows, using Copilot for Service, Copilot Studio and the new AI Agents. We will take you through typical customer service scenarios, demonstrating which tasks AI can take over and what companies should keep in mind when implementing these solutions.