Sushel Bijganath

CEO | octonomy

Sushel Bijganath has been the founder and CEO of successful digital companies for 20 years. After working at BCG, Bertelsmann and RTL Digital, he built up a global SaaS business with customers from 20% of the Fortune 500. He developed his first AI application for music recognition as a teenager. Today, he is driving the AI-supported automation of complex knowledge work in SMEs with octonomy.

Follow me

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Experience my sessions live.

Discover my sessions, join us live, and don't miss a single presentation at DIGITAL X!

Masterclass AI

Wie ALUCA und octonomy technisches Servicewissen automatisieren, ohne bestehende Systeme zu ersetzen

13:30-14:00

Raum D

German

Basic

Technical product knowledge, multilingual markets, and complex system landscapes overwhelm standard AI. ALUCA is pursuing this path together with octonomy: an AI-powered knowledge base that transcribes calls, structures expert knowledge, and automates responses to service processes. Sushel Bijganath, CEO of octonomy, demonstrates how a multi-agent system resolves this complexity. Frédéric Straß, CEO of ALUCA GmbH, shares ALUCA’s concrete path toward becoming an AI-first organization.