Marco Crueger

Vice President Sales | Enreach GmbH

Enreach VP Sales Marco Crueger has around 30 years of experience in the ICT industry. Since the beginning of his career, he has actively accompanied the digitalization of SMEs - from the liberalization of the telecommunications market and the beginnings of VoIP technology to cloud and AI solutions. As an industry expert, he is a sought-after speaker on topics such as digital transformation, modern corporate communication and the future of collaboration.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Artificial intelligence

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Masterclass Artificial intelligence

Wie kann KI uns den Arbeitsalltag erleichtern? Warum smarte Voicebots mehr können?

14:45-15:15

Raum A

German

Basic

Enreach will be showcasing AI-based solutions in the form of smart voicebots, chatbots and voice assistants that can be used to make communication and service processes in companies significantly more efficient. Specific practical examples will be used to demonstrate how voicebots can noticeably reduce the workload of employees, cut costs and increase customer satisfaction. In addition, "Shomi", the AI-based personal assistant from Enreach, will be presented.