Martin Lichtwark

Head of Data & AI | hepster

Drives data strategy and AI transformation - with technical depth and the ambition that AI does not remain in pilot, but delivers productively. Martin Lichtwark is Head of Data & AI and Lead Enterprise Architect at hepster and has helped shape the company in various technical leadership roles since 2020 - from IT Operations to his current responsibility for the entire AI and data architecture. He combines architecture know-how with a clear eye for entrepreneurial added value and brings experience from research, the cruise industry and InsurTech.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Artificial intelligence

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Masterclass Artificial intelligence

Von Chatbot zum Multi-Agenten-System: Wie hepster komplexe Prozesse mit KI Schritt für Schritt automatisiert

13:30-14:00

Raum C

German

Basic

Standard AI solutions fail once things become complex. Octonomy CEO Sushel Bijganath concisely demonstrates how companies can automate critical processes using a reliable AI platform. Afterwards, ANWR GROUP Director IT Sven Kulikowsky presents two strategic cases: ANNI as the future of retailer consulting and AI-supported customer service at ANWR Media through automation and system integrations. This shows how one platform can serve different target groups – including key learnings and success factors.