Masterclass
Artificial intelligence
Von Chatbot zum Multi-Agenten-System: Wie hepster komplexe Prozesse mit KI Schritt für Schritt automatisiert
14.04.2026
13:30 - 14:00
Raum C
German
Basic
Standard AI solutions fail once things become complex. Octonomy CEO Sushel Bijganath concisely demonstrates how companies can automate critical processes using a reliable AI platform. Afterwards, ANWR GROUP Director IT Sven Kulikowsky presents two strategic cases: ANNI as the future of retailer consulting and AI-supported customer service at ANWR Media through automation and system integrations. This shows how one platform can serve different target groups – including key learnings and success factors.