Luware
Luware offers a cloud-native CX platform based on Microsoft Teams. With Luware Nimbus, you can unite your contact center, reception and service desk centrally in one place. AI-supported functions automate routine requests and support customer service employees in real time. Experience modern customer experience with AI, analytics and seamless Teams integration at our stand.
Our Focus Topics
Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.
About the company
Luware Nimbus integrates seamlessly into your Microsoft infrastructure. In contrast to external solutions, all data remains securely in your own tenant, a decisive advantage for compliance and data security.
The platform offers powerful tools for maximum flexibility: functions such as automatic AI transcription and summarization after each call massively relieve employees of routine tasks. At the same time, you can easily create complex routing scenarios using a no-code drag-and-drop editor.
This allows you to combine excellent service with maximum efficiency and manage customer interactions professionally, data-based and legally compliant directly in teams.
Your sources of inspiration
The minds that provide you with fresh ideas and new perspectives.
