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Mitel

Mitel

Communication that inspires: Mitel shows how modern AI-supported business communication connects people and creates experiences. Our smart solutions for telephony, collaboration and contact centers make companies more flexible, efficient and customer-centric - on-prem, hybrid or in the cloud. Experience future communication live: talk to our experts and be inspired.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

Artificial intelligence Digital Workplace

About the company

Communication is the key to successful collaboration and excellent customer experiences. Mitel helps companies to connect people seamlessly - internally and externally. With a holistic portfolio for business telephony, collaboration and contact centers, we enable modern, secure and scalable communication that can be flexibly adapted to individual requirements. Whether on-premises, hybrid or from the cloud: our AI-based solutions increase efficiency, promote collaboration and strengthen customer loyalty. At DIGITAL X, we will be demonstrating how future-proof communication can be experienced today - in a practical, innovative and personal way in discussions with our experts.

Your sources of inspiration

The minds that provide you with fresh ideas and new perspectives.

Stephen Hofmann

Produktmanager / Mitel

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tour Cloud

Digital Heartbeat Tour 3
11:30-12:05
Guided Tour Startpunkt
German

Our guided tours act as your navigator through DIGITAL X. And inspiration that you can take with you. Back to your company. Into decision-making. Into implementation.

Masterclass Artificial intelligence

Kundenbindung steigern mit KI
12:15-12:45
Raum A
German
Basic

Stephen Hofmann, expert and product manager for AI-supported communication systems at Mitel, will show in his presentation "Increasing customer loyalty with AI" how AI-supported UC and contact center solutions inspire customers, relieve employees of routines and reduce costs at the same time. Practical, innovative and with real added value - a must for anyone who wants to rethink customer communication."

Masterclass Artificial intelligence

Hybride UC Lösungen mit KI-Unterstützung
15:15-15:45
Raum D2
German
Basic

What is your corporate communications strategy for the future in challenging times - on-site PBX or cloud? And what role do AI features play? We go beyond black and white to show you the best of both worlds and discuss your individual transformation path for corporate communications, including modern technology and AI support. Based on Mitel/Unify PBXs (on-prem. & cloud) and customizable tools, we meet current and future challenges.