Sushel Bijganath

CEO | octonomy

Sushel Bijganath has been the founder and CEO of successful digital companies for 20 years. After working at BCG, Bertelsmann and RTL Digital, he built up a global SaaS business with customers from 20% of the Fortune 500. He developed his first AI application for music recognition as a teenager. Today, he is driving the AI-supported automation of complex knowledge work in SMEs with octonomy.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Artificial intelligence

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Masterclass Artificial intelligence

Verlässliche KI-Plattform im Customer Service – Context Management und Skalierung am Praxisbeispiel celebrate company

13:00-13:30

Raum H

German

Basic

Standard AI solutions fail once things become complex. Octonomy CEO Sushel Bijganath concisely demonstrates how companies can automate critical processes using a reliable AI platform. Afterwards, ANWR GROUP Director IT Sven Kulikowsky presents two strategic cases: ANNI as the future of retailer consulting and AI-supported customer service at ANWR Media through automation and system integrations. This shows how one platform can serve different target groups – including key learnings and success factors.