Luware
Luware Nimbus is a powerful, AI-powered CX solution that grows with your business and transforms Microsoft Teams into an intelligent customer service hub. As a unified platform, it automates requests, relieves agents and unifies your company's communication - from internal helpdesks to global omnichannel contact centers.
Our Focus Topics
Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.
About the company
Luware is a Swiss technology company with over 15 years of experience in the development of customer interaction and communication solutions based on Microsoft technologies. The focus is on enabling customer service where people already work: in Microsoft Teams. With a deep understanding of regulated industries and complex service organizations, Luware helps companies simplify communication landscapes, break down silos and orchestrate service processes efficiently. Luware's modular solutions are secure, scalable, and consistently designed for sustainable user acceptance - for organizations ranging from local service teams to global enterprise environments.