Masterclass
AI
Cloud
Digital Workplace
MS-Teams-basierten Kundenservice transformieren: Produktivitätsgewinne durch KI-Einsatz mit Luware Nimbus
13.05.2026
15:45 - 16:15
Raum B
German
Basic
Experience live how companies can build and optimize their customer service based on Microsoft Teams. Luware Nimbus complements MS Teams as a Microsoft-certified platform with intelligent routing, omnichannel functions and the integration of chat, email, social media and bots. It also seamlessly connects to existing systems such as CRM, ERP and ticketing. Ideal for companies that already use MS Teams and want to take their customer service to the next level.