Oscar Hirschfeld

Account Executive | Luware

Oscar Hirschfeld has more than five years of experience in enterprise SaaS sales. His career has taken him from CRM solutions at Salesforce to contact center and CCaaS technologies to his current role at Luware. As Account Executive, he is responsible for the development and growth of Luware's business in the DEAT region, bringing with him a deep understanding of the entire digital customer experience.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

AI Cloud Digital Workplace

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Masterclass AI

MS-Teams-basierten Kundenservice transformieren: Produktivitätsgewinne durch KI-Einsatz mit Luware Nimbus

15:45-16:15

Raum B

German

Basic

Experience live how companies can build and optimize their customer service based on Microsoft Teams. Luware Nimbus complements MS Teams as a Microsoft-certified platform with intelligent routing, omnichannel functions and the integration of chat, email, social media and bots. It also seamlessly connects to existing systems such as CRM, ERP and ticketing. Ideal for companies that already use MS Teams and want to take their customer service to the next level.