Microsoft

Build your own help desk agent using Copilot Studio. Alicja and Marcus will show you live how an agent responds to inquiries, provides appropriate solutions from the knowledge base, and resolves simple issues on its own—from the initial inquiry all the way to the solution. You’ll see what works reliably today and where the limitations lie. And you’ll walk away with concrete strategies to significantly reduce the workload on your first-level support team.

Many companies are wondering whether Microsoft Fabric is the right data platform for them. In this session, we’ll provide a strategic overview of Fabric. We’ll highlight key architectural decisions and common pitfalls. With Fabric IQ, we’re taking it a step further. A new intelligence layer connects data relationships, semantic models, and AI agents with business context. This transforms Fabric into an intelligence platform. The presentation is aimed at decision-makers, and IT architects.

Experience Copilot fully live in real work scenarios. You see how it works across apps, creates content and prepares decisions. With agents that take on tasks and reduce your workload, from a personal assistant to capabilities that detect work and complete it in the background. With proven use cases and a clear view of what works today and what is evolving.

"Cloud-only" is a thing of the past. Today, Azure is an "Adaptive Cloud." In this session, we’ll show you how to successfully execute a modern migration. You’ll learn how to determine whether a workload belongs in the public cloud or should be run on Azure Local. We’ll cover the most important criteria, such as latency, data sovereignty, and costs. You’ll get an overview of Azure Local and hybrid target architectures. This presentation is aimed at IT leaders, and cloud strategists.

Many companies recognize the potential of AI but struggle with business cases, budget approvals, or security requirements. In this presentation, you’ll learn how to successfully move from an idea to productive use. Using concrete real-world examples, we’ll show how AI projects can be funded, risks reduced, and measurable business value achieved. The focus will be on Azure AI, security, funding opportunities, and proven investment approaches.

In this presentation, we’ll demonstrate in a practical way how Copilot Studio, as a low-code/no-code platform, enables chatbots and agents. We’ll explain their applications in everyday work and how they’re created step by step. We’ll compare dialogue-oriented chatbots with process-driven agents (triggers, actions, flows). Participants will receive clear guidelines (“When to use a chatbot, when to use an agent?”) and an easy-to-implement design principle.

Experience Copilot firsthand. In this interactive session, you’ll work with Copilot yourself, right on the test notebook. You’ll tackle typical tasks from your daily work, discover productive prompts, and learn how Copilot makes communication, documents, and workflows noticeably easier. Look forward to real-world scenarios, clear best practices, and tips you can apply immediately in your daily work.

Today, AI agents operate autonomously within systems and processes. They access data and make decisions. Many people are already using them, but few know how much control they actually have. In this session, we’ll show you how to establish control using Microsoft security and AI technologies, realistically assess your maturity level, and get started safely. You’ll understand what’s possible today and where your responsibility begins.

Anyone can build an AI agent showcase. The real challenge begins when you want to put it into production. Using a real-world use case, Tino will show you how to ensure trust, control, and quality—and which Microsoft tools can help you do that. Look forward to practical insights instead of demo magic—and to finding out whether your agent is truly ready for production.

Put an end to data silos. In this hands-on session, you’ll experience Microsoft Fabric in action. We’ll integrate data from various sources, transform and analyze it together, and create an interactive report live. We’ll show how AI-powered workflows make everyday tasks easier. As a highlight, we’ll build a Data Agent and use it in Teams or extend it in Foundry. This session is aimed at end users, data professionals, and IT architects.

Does Microsoft Teams bring landline and mobile networks together? And does it enable intelligent call management? Join us as we explore the wide range of features offered by Microsoft Teams telephony. In our live session, we’ll show you why Microsoft Teams telephony is an attractive alternative to traditional PBX systems and offers far more than many people realize today—it’s flexible, modern, and seamlessly integrated into your work environment.

AI accelerates your business while simultaneously creating new, often invisible risks. Using real-world examples, Lisa and Nico demonstrate where uncontrolled use, unclear access, and data flows can become critical in practice. They assess your current status and use a structured fitness check to identify use cases, gaps, and priorities. You’ll see the technologies in action and receive concrete recommendations for your next steps.

Build AI agents securely. Most risks do not come from technology but from unsafe usage. In this session you will see live how Security Copilot assesses phishing, prepares incidents and automates workflows. From out of the box to a custom security agent built with Copilot Studio and MCP. Alicja shows what works today and where limits are. You leave with clear guidance for secure AI adoption.

Microsoft Dynamics 365 and Copilot help you streamline and automate processes and act more quickly during challenging times. We combine proven ERP/CRM strategies with modern AI and showcase specific use cases for greater efficiency and lower costs. This masterclass is designed for Microsoft enthusiasts, CRM and ERP users, and process managers.

How do you turn a flood of signals into clear decisions? In live demos, you’ll see how Microsoft Security Copilot assesses phishing attempts, prepares incident responses, and automates workflows—from standard setups to creating your own security agent using Copilot Studio and MCP. Marcus and Andreas will clearly demonstrate what works today.

How do you get off to the right start with the cloud? How do we analyze and evaluate your existing IT landscape? That’s exactly what this session is all about! We’ll show you how to transform your current environment into a suitable target architecture. We’ll guide you through the next steps, from migration to operation. You’ll gain transparency into costs, risks, and opportunities. This will enable you to make informed decisions about your cloud. The session is aimed at IT leaders and those responsible for cloud initiatives.

Your next employee never sleeps. He handles what usually falls through the cracks: answering inquiries, booking appointments, preparing quotes, while your team enjoys the weekend. Humans decide. Agents deliver. Julien and Tino show live with Microsoft technology how it's built in practice. With an avatar and a robot on stage. And a first concrete proposal for your next step.